Drivers Have Spoken! TA And Petro Stopping Centers Voted ‘Best Truck Stop Experience’
WESTLAKE, OH… TravelCenters of America LLC (TravelCenters), operator of TA® and Petro Stopping Centers® branded travel centers, today announced the results of the ninth annual “Voted Best” survey. The TA survey independently conducted during October, 2015, by Overdrive Magazine, garnered professional driver feedback on truck stop services and amenities.
|
Area |
Category |
Driver Preference for TA and Petro vs. Next Closest Truck Stop Brand |
|
Overall |
Best Truck Stop Experience |
5 to 1 |
|
|
Most Comprehensive Driver Services Most Trustworthy Brand |
8 to 1 3 to 1 |
|
Employees |
Best Employees Most Respectful to Drivers |
2 to 1 3 to 1 |
|
|
Best Employee Understanding of Truckers Friendliest Maintenance Write-up Staff |
3 to 1 4 to 1 |
|
|
Friendliest Restaurant Staff Most Trusted to Perform Job Right Maintenance Staff Best Customer Service Process |
5 to 1 7 to 1 3 to 1 |
|
Fuel |
Quickest Fueling Time |
2 to 1 |
|
|
Easiest to Maneuver Fueling Lanes Best Winterized Fuel |
4 to 1 3 to 1 |
|
Parking Lots |
Largest |
6 to 1 |
|
|
Easiest to Maneuver |
5 to 1 |
|
|
|
|
|
Showers & |
Cleanest Showers |
3 to 1 |
|
Restrooms |
Best Shower Amenities |
4 to 1 |
|
|
Cleanest Restrooms |
2 to 1 |
|
Restaurants |
Best Overall Experience |
6 to 1 |
|
|
Best Overall Food |
7 to 1 |
|
|
Healthiest Menus |
6 to 1 |
|
|
Best Coffee |
2 to 1 |
|
|
Best Breakfast |
4 to 1 |
|
|
Best Buffets |
9 to 1 |
|
Stores |
Best Travel Stores |
3 to 1 |
|
|
Best Trucker Merchandise Best Electronic Merchandise |
5 to 1 3 to 1 |
|
Truck Repair & |
Best Overall Maintenance Shops |
4 to 1 |
|
Maintenance |
Most Complete Services Most Competent Technicians |
7 to 1 5 to 1 |
|
|
Best Roadside Assistance |
4 to 1 |
|
|
Best Warranty Best Lubrication/PM |
11 to 1 2 to 1 |
|
Driver Comforts |
Best Smart Phone Application |
2 to 1 |
|
|
Best Fitness Facilities |
8 to 1 |
|
|
Best Laundry Facilities |
4 to 1 |
|
|
Best Driver Lounges/Movie Rooms |
4 to 1 |
|
Community Outreach |
Best in Giving Back to Trucking |
3 to 1 |
“Our goal as a business is tied to understanding and fulfilling customer needs and one of the best tools we have to measure our standing against our competition is this annual survey,” said Tom O’Brien, President and CEO of TravelCenters. “Once again drivers have shown their preference for all of the amenities we offer at our full-service facilities. Those services, coupled with the friendliness and competence shown by all of our employees, add up to our goal of showing professional drivers the respect they deserve and ensure their visit will be a positive one,” he added.
For more information on TravelCenters, TA, and Petro Stopping Centers, please visit www.ta-petro.com. For more information on Minit Mart, please visit www.minitmart.com.